BUILT FOR EGYPTIAN E-COMMERCE
Your customers, orders and shipping. Together.
Keep customer records, sales orders and shipping decisions connected. Give your team a clear next step, from a confirmed order to delivery.
Pilot access. Availability depends on approval, configured coverage and current offers. New account registration requires email delivery to be enabled.
Keep the context
Customer details, orders and shipping records stay connected, so your team can follow the work.
Choose with clarity
Compare eligibility, fees and terms. A rate alone never tells the whole shipping story.
Know what needs reconciling
Follow COD and settlement records. Couriers remit directly to merchants; ParcelShift does not hold funds.
A WORKSPACE THAT FITS YOUR WORK
Same platform. Your point of view.
Explore the interfaces behind the workflow. These are product screens with synthetic test records, not a live customer account.
One order. All the context.
Keep customer records, order details and the next shipping decision in the same working view.
- Customer records and orders
- Eligible offers and confidential requests
- Shipment history and COD reconciliation
Your entire operation. One shipment workflow.
Your own customers and marketplace work, organized through the same operational shipment records.
- Private merchant accounts and direct intake
- Dispatch, drivers and delivery updates
- Cash handover and settlement records
FROM CUSTOMER TO CONFIRMED ORDER
Make the next decision with the full picture.
Your merchant workspace joins customer records, order details and logistics. Messaging and AI assistance are sandbox experiences until their providers are activated.
Know the customer
Keep customer details and order history together so the next person on your team has the context.
Prepare the sale
Save and confirm orders, maintain parcel details and pickup addresses, then choose the shipping request that fits.
Scale the shipping request
Request an individual quote or publish a batch for confidential bids without losing the original order context.
Follow delivery and COD
Review recorded shipment updates and reconcile COD records while keeping the shipping fee separate from COD principal.
COMPARE WITH CONTEXT
A better way to read a shipping offer.
Understand what to look for before you commit to a courier.
No rates, courier partners or coverage are simulated. Prices remain blank until a real, eligible quote is requested in the application.
Individual parcel · 500 g · Shipping terms required
Rate-card quote
A match for the saved route, service and parcel.
- Service-area eligibility
- Itemized shipping and COD handling
- Quote expiry and rate version
Requested quote
Courier-provided terms for your shipping request.
- Courier-provided shipping fee
- Service and COD remittance terms
- Validity and acceptance status
Changing these controls never calculates a price, contacts a courier or creates a booking.
Find eligible offers in the appTHE HANDOFF, MADE CLEAR
Follow the work. Keep the context.
A guided walkthrough of the implemented shipping workflow. This is an illustration, not live shipment tracking.
Get the order ready for its next step.
Save the customer, pickup and destination, items and parcel details. Direct courier shipments can start here too, without a marketplace booking.
Customer + order + parcel detailsCompare the whole offer, not just a number.
Review eligible rate-card quotes, request manual terms or publish a batch for confidential bids. Check validity, service terms and COD handling.
Eligibility + shipping charge + termsSelection is a request. Acceptance makes the shipment.
The chosen courier accepts the booking before the operational shipment is created. Bulk acceptance creates a shipment for each parcel in the awarded batch.
Merchant selection → courier acceptanceKeep the handoff visible all the way through.
Assign a driver, record delivery attempts and evidence, follow status history and reconcile COD records. Courier and merchant teams see the records their permissions allow.
Dispatch + tracking + reconciliationCLEAR ABOUT WHAT’S READY
Real workflows. Honest boundaries.
Built for a controlled pilot, with English and Arabic interfaces. Service availability comes from each courier’s configured zones and current offers.
Operational foundation
Orders, shipping requests, courier operations and financial records are implemented. Access is governed by organization and role.
Integrations need activation
CSV and API intake require capability and configuration. WhatsApp, Messenger and Instagram require official permissions and provider setup; no live connection is promised here.
Before public launch
Messaging, AI assistance, cart recovery and subscription billing remain sandbox workflows. Email delivery, approved legal documents and a published contact channel still need launch readiness review.
BUILT AROUND RESPONSIBILITY
Clear permissions. A traceable handoff.
Control who sees the work, follow recorded changes and keep financial records clear.
Access follows your organization
Workspace roles control who can read records and perform operational actions. Drivers have restricted assignment access.
Commercial terms stay private
Couriers cannot inspect competing bids. Private courier merchant accounts remain separate from other courier companies.
Delivery changes leave a history
Shipment events, delivery attempts and evidence keep the operational history traceable. Customer tracking links can be revoked.
Cash records stay accountable
COD, handover and settlement records support reconciliation. Couriers remit directly to merchants; ParcelShift does not hold funds.
Before you get started
When does a booking become a shipment?
After the selected courier accepts. A quote or award alone is not a confirmed shipment.
Can another courier see my bid?
Couriers see only their own bids. The requesting merchant can compare eligible bids for its request.
Can couriers bring their existing customers?
The connected courier workspace supports private merchant accounts and manual direct shipments when an administrator enables direct intake. Those customers do not need a marketplace account.
Are messaging and payments live?
Messaging, AI assistance, cart recovery and subscription billing currently use sandbox workflows. ParcelShift does not hold COD funds or process live subscription payments.
YOUR NEXT STEP
Bring the next delivery into focus.
Start with the workspace that fits your business.
Existing accounts can sign in. New account verification depends on configured email delivery.