BUILT FOR EGYPTIAN E-COMMERCE
Help for your next step
A practical starting point
For an existing shipment, use the tracking link shared by your merchant. If delivery needs attention, contact the merchant or courier through the contact details they provided; ParcelShift does not promise live support coverage.
Signed-in teams can open a private support request from their workspace. No external support email or phone has been configured for this pilot.
Open workspace supportBefore you get started
When does a booking become a shipment?
After the selected courier accepts. A quote or award alone is not a confirmed shipment.
Can another courier see my bid?
Couriers see only their own bids. The requesting merchant can compare eligible bids for its request.
Can couriers bring their existing customers?
The connected courier workspace supports private merchant accounts and manual direct shipments when an administrator enables direct intake. Those customers do not need a marketplace account.
Are messaging and payments live?
Messaging, AI assistance, cart recovery and subscription billing currently use sandbox workflows. ParcelShift does not hold COD funds or process live subscription payments.
Take a closer look.
Merchant demo uses this browser only. Courier and admin previews show design states, not live operations.